East West Assist Insurance TPA Private Limited

Formerly known as East West Assist TPA, rebranded to Volo Health Insurance TPA Pvt. Ltd. .

Holds IRDAI License No. 018, valid from May 16, 2023, to May 15, 2026 .

🌐 Scale & Reach

Empaneled with over 7,500 provider care locations, spanning 500+ cities across 29 states .

Facilitated around 1.25 million claim encounters, managing 2.5 million calls annually .

Maintains a cashless claim settlement ratio of ~97%, with turnaround times (TAT) of 2 days for retail, 5 days for corporate .

✅ Services & Offerings

Cashless Hospitalization: Pre-authorization, cashless admission at network hospitals 

Policy Administration: Issuance, renewals, endorsements, robust customer support 

Wellness Programs: Organizes health camps, preventive and awareness initiatives

Technology Platform: Offers online portal and mobile app for claim tracking, hospital search, and support 

Managed Healthcare Services: Includes provider network management and grievance redressal